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The Purchase Was A Pre-Medicated Decision
The Purchase Was A Pre-Medicated Decision
Pharmacy | Joliet, IL, USA | Right | May 23, 2011 (I am closing the pharmacy curtain. A customer comes up to the counter.) Customer: “I need to pick up my prescription for my pain medication. I’m in a lot of pain.” Me: “Okay. Just for future reference, the pharmacy closes at 9pm.” Customer: “I know. I was too busy getting an iPhone to get here while you were open.” |
This Medicine Doesn’t Really Hit The Spot
This Medicine Doesn’t Really Hit The Spot
Pharmacy | TX, USA | Right | April 10, 2011 Me: “Thank you for calling [pharmacy]. What can I help you with? Caller: “I just bought some [acne medication]. I was wondering if you could, uh… use it on herpes?” Me: “On herpes? [Acne medication] is a treatment for acne only.” Caller: “So can I put it on my junk or not?” |
This Customer Has Trouble Written All Over Him
This Customer Has Trouble Written All Over Him
Pharmacy | Baldwinsville, NY, USA | Right | April 3, 2011 Customer: “I’d like to buy some syringes.” Me: “Can I see some ID?” Customer: “They’re not for me, they’re for my dad. He’s a diabetic and needs them for his insulin.” Me: “Okay. I still need to see some ID. Do you know his date of birth?” Customer: “I’ll never forget his date of birth. I had it tattooed on my arm the day he died.” (The customer proceeds to show everyone in the pharmacy the tattoo of his deceased father’s DOB–the same father that he is trying to buy syringes for.) |
So Mummy Can Have Birds Without The Bees
So Mummy Can Have Birds Without The Bees
Pharmacy | United Kingdom | Right | January 30, 2011 (I am a customer in line at a pharmacy. A mother and her two youngs boys is ahead of me. One of the young boys is sitting on the floor pointing at random medicines.) Boy: “Mummy, what’s that for?” Mother: “That’s for an itchy head.” Boy: “Mummy, what’s that for?” Mother: “That’s for when you can’t sleep.” (The boy then points at the pregnancy tests.) Boy: “Mummy, what’s that for?” Mother: “That’s to see if you have a baby growing inside of you!” (The boy then stands up and gets back in line with his mother.) Mother, to me and the pharmacist: “Thank god he didn’t point at the condoms!” |
Not So Modest Aspirations
Not So Modest Aspirations
Pharmacy | Europe | Right | August 25, 2011 (I’m speaking with a three year old girl as I serve her mother.) Me: “Do you like the pharmacy? Do you think you will be a pharmacist when you grow up?” Girl: “No! I will be a dancer!” Me: “Oh, a dancer! That’s nice! Like in a dance group?” Girl: “No! On the pole!” |
Cost-Benefit Analysis
Cost-Benefit Analysis
Auto Parts, Pharmacy | Dalton, GA, USA | Right | August 25, 2011 (A customer comes in to pick up his Viagra prescription. I’m trying not to be awkward and ring him up as if it’s any other order.) Me: “Hi, how may I help you?” Customer: “My name is [name]. I need to pick up my prescription.” Me: “That will be just a moment.” (I get the man’s prescription and proceed to ring him up for it.) Me: “Your total today comes out to [price].” Customer: “What?!” Me: *I repeat the price* Customer: *mumbles* “Still cheaper than a hooker, I guess.” *pays and leaves* |
Sleepless Sleep Aids
Sleepless Sleep Aids
Pharmacy | South West England, UK | Right | August 24, 2011 (A woman comes to the counter.) Me: “Hello, how can I help you?” Customer: “I see you’ve got [sleep aid]. Does it come in a non-drowsy version?” |
Two Halves Make A Hole In Your Brain
Two Halves Make A Hole In Your Brain
Pharmacy | Massachusetts, USA | Right | August 22, 2011 Me: “Thank you for calling the pharmacy, how can I help you?” Customer: “I’d like you to check how much my prescriptions are. My name is [name].” Me: “You have two prescriptions waiting for you. Each one is $2.50.” Customer: “So, how much does each one cost?” Me: “$2.50 each.” Customer: “So, one is $2.50. How much is the other one?” Me: “Each of your two prescriptions is $2.50.” Customer: “So, if I give you $5, how much will my change be?” Me: “Nothing.” |
Recipe For Disaster
Recipe For Disaster
Pharmacy | Vancouver, WA, USA | Right | July 14, 2011 (A customer comes up to the pharmacy counter. Keep in mind, Sudafed (pseudoephedrine) is controlled in all 50 states as it is used to make methamphetamine.) Customer: “I need some Sudafed.” Me: “Did you want Sudafed or [store brand]?” Customer: “What’s the difference?” Me: “The active ingredient is the same but sometimes they change the inactive ingredients. It still works the same though. Plus, [store brand] is about 5 bucks cheaper.” Customer: “The recipe said I need Sudafed.” Me: “…” Customer: *realizing what she said* “Um, s***. Never mind, I got to go.” |
I’ll Take An Album Cover For 7000
I’ll Take An Album Cover For 7000
Pharmacy | California, USA | Right | November 4, 2011 (I work in the OTC section of a well-known pharmacy chain. I’m stocking the shelves in an aisle when a customer approaches me.) Customer: “Excuse me. I’ve looked all over here. Where are your hemorrhoid wipes?” Me: “Oh, those are actually down on Aisle 20.” Customer: “Really? Why are they over there and not in this aisle with the rest of the anal care?” Me: “I’m sorry, what?” Customer: “Anal care!” *points at the aisle’s sign* (The sign she was pointing at? “Analgesics”.) |
Like There’s No Tomorrow
Like There’s No Tomorrow
Pharmacy | Goffstown, NH, USA | Right | October 24, 2011 (A customer has called to ask if we carry an over the counter soap in our store.) Me: “Hello, ma’am? I just checked and we do carry [brand] soap. However, we are all out of stock right now, but we could order some for you and it would come in tomorrow.” Customer: “You don’t carry [brand]?” Me: “We do carry it. We just don’t have it in right now.” Customer: “Well, why not?” Me: “Because other customers have purchased it. But we can order some for tomorrow.” Customer: “Well, how long will that take?” Me: “It’ll come in tomorrow.” Customer: “So, how many days will that be?” |
They’re Right Next To The Abacus Tablets
They’re Right Next To The Abacus Tablets
Pharmacy | North Carolina, USA | Right | October 10, 2011 (I’m working behind the counter one morning when an older customer and her son approach.) Customer: “I’ve been really itchy lately. I need something for the itch. My son used algebra tablets last time.” Me: “Well you could use an allergy tablet, but you can’t if you have high blood pressure.” Customer: “I have high blood pressure but this itching is terrible. Can you show me the algebra tablets?” Me: “I can’t recommend the allergy tablets, then. It could interact with your medicine.” Customer: “I know, but my son had algebra tablets last time and they helped with the itching.” Me: “Yes, the allergy tablets would interact though. So I can’t recommend those.” Customer: “Which of these algebra tablets would you recommend?” Me: *gives up* “The pink box.” |
One’s Green And The Other Makes You Green
One’s Green And The Other Makes You Green
Pharmacy | New Jersey, USA | Right | October 10, 2011 Customer: “Hi, I’m calling to see if you have cholera pills in stock.” Me: “I beg your pardon? Cholera is a contagious disease.” Customer: “No, it’s not! I’m looking for cholera pills!” Me: “Um, do you mean the natural supplement Chlorella?” Customer: “That’s what I said! Cholera! It’s spelled C-H-L-O-R-E-L-L-A. Cholera. I am looking for a large bottle if you have it.” Me: *gives up* “Yeah, sure. We happen to have a few bottles of cholera in stock.” Customer: “I’ll be there in five minutes!” |
Run Artificial Stupidity Program
Run Artificial Stupidity Program
Pharmacy | Illinois, USA | Right | September 27, 2011 (Our pharmacy phone system is down, so all pharmacy calls are going through the main line, which is answered by me. These calls include people trying to reach the automated prescription line.) Me: “Thanks for calling [store], where we offer flu shots every day. This is [name]. How may I help you?” Customer: “You’re not a machine.” Me: “No. If you were trying to reach the automated line, the phones are down. I can connect you to the pharmacist.” Customer: “I want the automated system. People are dumb!” |
A Warm And Full(filling) Night In
A Warm And Full(filling) Night In
Pharmacy | Boston, MA, USA | Right | December 9, 2011 (A man in his mid-30’s approaches the register. I notice that he looks a little grumpy about something.) Me: “Hello!” Customer: “Hi.” (It is at this point that I notice that he only has two items to ring up: a 20oz bottle of soda and an enema.) Me: “How are you today?” Customer: “I’m holding an enema, what do you think?!” Me: *speechless* (I ring him up silently. Poor guy, I hope he feels better!) |
D Is For Definitely Shiny
D Is For Definitely Shiny
Pharmacy | Wyckoff, NJ, USA | Right | November 16, 2011 (A customer walks to my register with a Halloween decoration in tow. It’s a cheap cardboard statue of a cartoon-looking black cat covered in a shiny plastic material.) Customer: “So, why is this 3D?” Me: “Excuse me?” (I peer at the tag. It says “3D Cat”.) Me: “Oh, that’s because it’s 3D.” Customer: “No, I mean why is it ‘D’? Is it because it’s shiny?” (A multitude of thoughts are racing through my head at this point. I debate the prospect of explaining to her what 3D actually means. In the end, I decide it’s easier to just agree with her.) Me: “Exactly! It’s really sparkly and that’s why it’s called a 3D cat. Would you like to purchase it?” Customer: “Oh, definitely!” |
What’s Your Poison
What’s Your Poison
Pharmacy | New Zealand | Right | November 15, 2011 (I’m a pharmacist in a rural area. A shop assistant calls me out from the dispensary to talk to a customer, who is a slightly intoxicated middle aged woman.) Customer: “This medicine made my partner sick! Violently sick!” Me: “Let me see. Has he had any alcohol?” Customer: “No.” Me: “Are you sure? Not even a little?” Customer: “He doesn’t drink. Maybe only a little, but he wasn’t drunk.” Me: “It clearly says on the label that you must not drink any alcohol while being treated with this medicine.” Customer: “But he didn’t drink much at all. A beer shouldn’t matter, should it?” Me: “It contains enough alcohol to–” Customer: “But, like, you can even drive if you only drink a beer!” Me: “That has nothing to do with–” Customer: “I think he’d better not take this medicine. It made him violently sick!” Me: “I think he should–” Customer: “Thanks, I’ll tell him what you said. This medicine is a poison!” *turns around and walks out* |
Have You Tried DIHYDROGEN MONOXIDE
Have You Tried Dihydrogen Monoxide, Part 3
Pharmacy | Lansing, MI, USA | Right | November 9, 2011 (I am standing in line at the pharmacy counter and a man rudely cuts in front of me, stating that he has been waiting in line, just in another part of the store. He assures me he’ll be quick, but I don’t buy his excuse. The following exchange occurs between him and the pharmacist.) Customer: “I need to speak to a pharmacist immediately.” Pharmacist: “Do you have a question about your medication?” Customer: “Yes, it says on the bottle to take with water. I don’t drink water. Water makes you fat.” Pharmacist: “Um, water is essential for your body, especially with those pills.” Customer: “What about water retention? Will I just pee it out, then?” Pharmacist: “Yeah, your body will eventually eliminate it. You should drink water, though. Your body needs plenty of water to work well, and you really don’t want to be dehydrated while on this drug.” Customer: “Okay, I’ll try it. Oh, and one more question. What about alcohol? Can I still have my alcohol?” |
You Better Belize It
Pharmacy | Belize | Right | March 19, 2012 (I live in Belize. A lot of tourists think they can get away with anything in my country. One day, a foreigner walks into the store.) Customer: “Can I get some Diazepam?” Me: “Do you have a prescription?” Customer: *tries to look bewildered* “Do I need one?” Me: “Yes, especially since it’s a controlled substance.” Customer: “It is?” *scoffs* “Well I didn’t know that. Some Xanax, then.” Me: “That is a controlled substance too. Valium, Xanax, alprazolam, lorazepam, diazepam…they’re all controlled.” Customer: “Well, then!” *hurriedly walks out of the store |
Why You Always Bring Your Own Dinnerware
Pharmacy | Graham, NC, USA | Right | March 3, 2012 (An elderly lady approaches the counter.) Me: “Can I help you?” Customer: “Yes, I need some dish bags.” (Unaware of what dish bags are, I assume she means dish rags.) Me: “I’m not sure what that is and if we carry it. I would look in the cleaning section.” Customer: “Well, my doctor said I could get it here.” Me: “Okay, well I would check that aisle.” (The customer leaves and returns after a couple minutes.) Customer: “I didn’t find them!” Me: “Can you tell me again what it is you need?” Customer: “Dish bags.” Me: “And you say your doctor told you to get them here?” Customer: “Yes!” Me: “Well, I’m sorry. I’ve never heard of dish bags and I don’t believe I’ve seen anything like that here.” Customer: “Well, this is ridiculous! What am I going to do?” Me: “I’m sorry, ma’am, would you like me to ask our pharmacist about them?” Customer: “Yes!” (I go get the pharmacist to assist me.) Pharmacist: “So, what is a dish bag used for?” Customer: “Jeeze! You clean your lady parts with it!” |
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